How do I update my secondary email address for my Lycos account in order to retrieve my password?

If you no longer have access to the email address you provided upon signup, you won't be able to use the Reset your password feature. Instead, please submit a ticket to our Customer Support team for assistance.

For the security of your Lycos Mail account, you will need to verify your ownership of the Lycos Mail account in order to retrieve your password. Please be sure to provide the following information in your ticket:

  1. Membername
  2. Date of Birth
  3. Street Address
  4. Old Email Address
  5. New Email Address

Once we confirm the account owner information, we will update the email address on your account and email you instructions on how to reset your password. 

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